HNT MINER FAQ'S

Helium Hotspots are a peer-to-peer wireless network that allows low-power IoT devices to send data to and from the internet. The hotspots are powered by open-source block chain technology that can create a blanket of connectivity when connected with other nearby hotspots. The Helium Hotspot enables anyone to own and operate a wireless network for low-power Internet of Things (IoT) devices. The Helium Hotspot provides hundreds of square miles of connectivity and can transmit data at a fraction of the cost of a cellular network. What devices can use the network? Everything from tracking scooters, to soil sensors in farms, to tracking the water level of bottles in water coolers. Anyone can use LongFi, which works on existing IoT hardware, to create lots of different products.

It’s simple and takes around 5 minutes. Just plug it into a power source and connect to Wi-Fi. If there’s no Wi-Fi available you can directly plug into an Ethernet port. Once this is done, use the Helium Mobile app to finish the setup process.

Hotspots like to be deployed high up, overlooking wide-open spaces. If you have a house or apartment building with multiple floors, aim for the highest floor with a window. Ideally, your Hotspot has a clear view of the sky. Avoid putting the Hotspot in locations where it can’t see the outside world: in basements, in cabinets, behind TVs, metal screens, or ‘cyberglass’ in skyscrapers. Remember, our HNT miner comes with a FREE outdoor enclosure so take advantage of the best placements possible.

There is nearly zero cost. The Hotspot uses a small amount of power, roughly 5W at peak. This is less than a standard LED light bulb. In a city like San Francisco, it will cost you less than $.05 per day to run. This is an average of around $10 to $12 dollars a year.

You don’t need to do anything. The Hotspot runs quietly in the background, creating coverage and routing data. Just make sure it’s always plugged into power and connected to Wi-Fi. The mobile app allows you to see status for one or multiple Hotspots you are running.

We are currently selling models US915 and EU868. Please refer to the Helium Github page with the link below to confirm if these miners work will work in your country. Helium Github link. We will be adding additional miners in the future. If you would like to sign up for notification use our sign up form, here.

Hotspots should not be deployed too close to one another. A good rule of thumb is to provide a minimum distance of 300 to 500 meters between Hotspots though this could vary depending on the environment (in a dense city closer, and in a more rural environment farther).

No. Our hotspot's are designed for low-bandwidth devices, or devices that use a very minimal amount of data. For example with over 27 placed throughout New Jersey with one of our clients they never experienced a complaint or issue in terms of internet speeds or slowing down other devices on host's WiFi networks. On average our hotspots use as much data as any other idle smart device in your home.

​Yes, the hotspot is safe, secure and will not spy on you or collect your data. The hotspots do not hold the capabilities to access any other devices on your network nor will they ever hold the ability to do so. We stand by privacy and your safety as a host.

This is based on various factors that can affect hotspot performance and optimal coverage along with the fluctuating price of HNT. The payments range from $35 to $3500+ a month, while most of our clients in suburban areas with less devices or hotspots will be paid less than our urban clients that live in high-rises facing the city. Please refer to the Helium coverage map to ensure you are placing your miner(s) in the best spot for maximum gains. Here! Also, please refer to an HNT mining profit calculator here. No need to guess.

We have clients who have come up with very unique strategies. When referring to the Helium coverage map. Review densely active miner areas. From there identify placements near the outskirts of these areas and setup hotspots to cover a region with your hotspots. Done right, payouts can be in upwards in a range from $3500 - $45000 thousand a month based on various factors that can affect hotspot performance and optimal coverage along with the fluctuating price of HNT.

These units are in extremely high demand and our team is working very hard to ensure all orders placed are fulfilled in a timely manner upon the miners reaching our warehouses. Orders will be shipped out in ascending order and Shipments will continue to go out in the same order they were received. A reminder that due diligence is required before the purchase of any miner and you should have a plan on where your miner(s) is being located. Planning will always allow for lucrative monthly gains. If the device is defective due to the manufacturing process or shipping/mishandling. You can contact SP North Americas support to return the device. Once we receive the device, we will immediately ship out a replacement. If the device or one of the modules is defective due to user mishandling or error. SP North America will provide repair or ship-out a replacement part for a price. This includes case, concentrator, raspberry pi, motherboard, charger, antenna.

It has been brought to our attention. Someone has created a DNB account of our firm. This information is incorrect and we have never ever provided religious services. In addition, our employee count is incorrect as well. We have reached out to DNB to have the issue rectified as soon as possible and are awaiting feedback from their organization.